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Logistics

Shipping & Export

How delivery works across Portugal, the EU, and internationally — for forklifts and surveying equipment alike.

Last updated: [Date]

01

Domestic & EU Shipping

GerdSurvey Supplies ships across Portugal and the wider European Union. Delivery timelines and costs depend on the item's size, weight, and destination — estimates are provided at checkout or when your quote is confirmed.

Forklifts

Freight Delivery

Delivered via specialized freight carriers due to size and weight. Delivery scheduling is coordinated directly with the customer.

Surveying Equipment

Courier Delivery

Typically shipped via standard or expedited courier, with tracking provided.

02

International / Export Orders

We ship internationally outside the EU on a case-by-case basis. For export orders, please note:

01 Additional customs documentation may be required and will be prepared by our team where applicable.
02 Import duties, taxes, and customs clearance fees in the destination country are the responsibility of the buyer, unless otherwise agreed.
03 Delivery timelines for international orders are typically longer and depend on customs processing in the destination country.
04 We recommend contacting our team directly before placing an international order so we can confirm shipping feasibility, costs, and estimated timelines for your specific location.
03

Packaging & Handling

All equipment is inspected and appropriately packaged or secured for transport prior to dispatch. Heavy equipment such as forklifts is loaded and secured by trained personnel or contracted freight partners.

04

Damaged or Missing Items

Please inspect your delivery upon arrival.

If any item arrives damaged or incomplete, contact us within [X] days of delivery at info@gerdsurveysupplies.com with your order number and photos of the issue, so we can resolve it as quickly as possible.

Shipping to a Specific Country?

Contact our team before ordering and we'll confirm feasibility, costs, and estimated timelines for your location.

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