Legal · GDPR

Privacy Policy

How GerdSurvey Supplies collects, uses, and protects your personal data in accordance with the GDPR and Portuguese data protection law.

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GerdSurvey Supplies ("we," "us," "our") is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese data protection law.

Data We Collect

Contact information (name, email, phone, address) submitted through forms, orders, or quote requests

Payment and billing information necessary to process orders

Technical data such as IP address, browser type, and site usage, collected via cookies and analytics tools

How We Use Your Data

To process and fulfill orders, quotes, and service requests

To respond to inquiries and provide customer support

To send updates about your order, service, or account (where applicable)

To send marketing communications, only where you have opted in

To improve our website and services through analytics

Legal Basis for Processing

We process personal data based on: performance of a contract (e.g., processing your order), your consent (e.g., newsletter sign-up), and our legitimate interests (e.g., improving our services, preventing fraud).

Data Sharing

We do not sell your personal data. We may share data with:

Payment processors and financing partners necessary to complete transactions

Shipping and logistics providers

Service providers who support our website and operations (e.g., hosting, analytics), under data processing agreements

Data Retention

We retain personal data only as long as necessary for the purposes described above, or as required by Portuguese and EU legal, tax, and accounting obligations.

Your Rights

Under GDPR, you have the right to:

AccessRequest a copy of your data

RectifyCorrect inaccurate data

EraseRequest deletion

RestrictLimit processing

PortRequest data portability

WithdrawWithdraw consent anytime

To exercise these rights, contact us at info@gerdsurveysupplies.com.

Cookies

Our website uses cookies to support functionality, analytics, and (where consented to) marketing. You can manage cookie preferences through our cookie consent tool at any time. See our Cookie Policy for details.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

Complaints

If you believe your data has been mishandled, you have the right to lodge a complaint with the Comissão Nacional de Proteção de Dados (CNPD), Portugal's data protection authority, or your local supervisory authority within the EU.

Contact

For any privacy-related questions, contact us at info@gerdsurveysupplies.com.

Questions About Your Data?

Reach out anytime — we're happy to explain how your information is used.